Shipping information
Delivery time
Orders are typically processed within 1-2 business days. Delivery times within Finland usually range from 2-5 business days. The delivery option for international orders will open later.
Shipping costs
Shipping within Finland is free for orders over 99 euros. For orders under this amount, a flat rate of 5,90 euros will be applied.
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Tracking
Once your order has been shipped, you will receive an email with a tracking number to monitor your package’s progress.
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Exchanges
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Return Policy
Return Period
You have the right to return or exchange products within 14 days of receiving your order. To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.
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Return Process
To initiate a return, please contact our customer service at info@oobclothing.com. Provide your order number and reason for return, and we will guide you through the process. Once your return is approved, you will receive instructions on how to send the items back to us.
Return Costs
The customer is responsible for the cost of return shipping unless the product is defective or incorrect. We recommend using a trackable shipping method, as we are not responsible for lost returns.
Refunds
Once we receive your return and inspect the condition of the items, we will process your refund. Refunds will be credited back to the original payment method within 7-10 business days.